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Good Experiences at VW Dealerships


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#1 OFFLINE   Old Dog

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Posted 23 April 2013 - 05:36 PM

After reading some positive feedback on Corkills Wigan I thought it may be a good idea to devote a thread to these dealerships. I know there have been many mentioned in the past, so maybe members can add them as well. Now, I know there may be members that did not have good experiences with one or more of these dealers, but as a start let's just list the good ones here please starting with Corkills Wigan that was mentioned in this thread >>> http://www.mytiguan....gan/#entry47169 . If we get enough maybe we could ask good ol' shawng to pin the thread so we don't lose track of it.

 

We could always start a thread down the road for the bad experiences.

 

Cheers!

 

 


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#2 OFFLINE   mickjane2

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Posted 24 April 2013 - 09:08 AM

Well for buying a VW I would recommend Dave Catchpole of Beadles Maidstone, a very knowledgeable and helpful salesman who always returned our calls and got us a used Tig at the price we could afford.

 

Mick


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#3 OFFLINE   Maladroit

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Posted 25 April 2013 - 12:28 PM

I would like to put a word in for Vicky at Colbornes Guildford, in fact all their sales staff.  I have bought 3 times from there and on all occaisions it has been a good experience . Bags of help and a laugh, none of the grind I experienced from the MB mob over the road


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#4 OFFLINE   Naresh

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Posted 25 April 2013 - 12:46 PM

As a flip side to this thread I believe there should be some form of feedback whenever somebody has a bad experience too. :roll:


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#5 OFFLINE   Old Dog

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Posted 25 April 2013 - 01:09 PM

As a flip side to this thread I believe there should be some form of feedback whenever somebody has a bad experience too. :roll:

I did allude to this in my OP, but wanted to see how things went with this one first. I understand where you are coming from on this Naresh and will start one in the very near future. As a matter-of-fact any member could start one at anytime. I too am a member since resigning as moderator for reasons previously stated on our forum. If you want to start one, be my guest. :twoup: :twoup:


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"I never make the same mistake twice. I make it like five or six times, you know, just to be sure."

 

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#6 OFFLINE   EdStamford

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Posted 26 April 2013 - 07:52 AM

I bought a new Tiguan from Dane VW Chester (UK) yesterday. The service there was good, but that's not really the point of this post. They are part of the Inchcape group, and it seems their prices on new VWs are unbeatable (although I am happy to stand corrected!). I was contacted by them through the orangewheels.com website (having made an enquiry on there) and they were substantially cheaper than my local VW dealer for exactly the same car and spec. I offered my custom to the local dealers and they just said they couldn't get close to the price. I'm not here to plug them specifically, but what I am saying is don't get ripped off! I collected the new Tig yesterday (the big 'saving' was worth the train fare to Chester!) and I love it already!

#7 OFFLINE   shagggy

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Posted 26 April 2013 - 09:17 AM

I had a similar experience with Capitol VW in Merthyr Tydfil.  I put a car spec onto www.carbuzz.co.uk, and Rob Noone from Capitol VW came up with the best offer.  Over the 3 months from initial enquiry to collecting the car in Nov '12, he answered all our questions promptly, if there was any doubt he'd pick up the phone and call me.  The price was the best we could find, as with EdStamford our local dealer couldn't get close to it, and there was also no problems sorting out the VW finance (to get an additional £1500 contribution).  We had to make the 3 hour trip on the train to Cardiff, which was a day out for the kids (the £70 family ticket was more than offset by the ~£3k discount), and Rob personally collected us from Cardiff station to bring us to the dealership.  Overall, couldn't fault the service.


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#8 OFFLINE   Mattyboy

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Posted 28 April 2013 - 08:02 PM

I pick up my new R line DSG tiguan this weekend - went through orange wheels and put in touch with inchcape manchester, saved a whopping £5300 of the list price with the deposit contribution plus the orange wheels discount
Local dealer couldn't/wouldn't entertain such prices and said I would be put to the bottom of the pile for a new build, however from agreeing deal to build and arrival I have had about 5 weeks wait so over the moon

Can't wait for the weekend now :)
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#9 OFFLINE   GeoffH

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Posted 13 May 2013 - 12:50 PM

PULLMAN's DURHAM ARE TRULY AMAZING!

When it was very hot last week, I noticed that when I closed the Panoramic Sunroof it had a slight judder.
I happened to be in the parts department at Pullmans in Durham and asked Michael in the parts dept if I should lube it with Vaseline or silicone spray (the sunroof rails).
He looked horrified and took me to book it in with service. When I took it in I suggested the same to the mechanic who looked equally unimpressed with my suggestion!
They asked me to leave it for a couple of days, fixed me up with a courtesy car, and contacted me when it was ready.
I think it's an "advisory" from VW if anyone has the problem they take the roof out, reset the seals and realign the sunroof.
I have to say Pullmans are a fantastic dealership. The worksheet explained exactly what they'd done ( in the past if I had warranty work done at other dealerships(not VW) I would just be told "it's sorted" but no explanation.
As I have said before, I'm ex motor trade and fastidious (being polite about it!) and cannot praise this dealership enough. - Just wish I'd bought it from them.
<p>Geoff HCo.Durham. UK.[I did have a 2013 Tiguan 2.0 SE 4-Motion Blue Motion DSG in Titanium Beige with Black Vienna Leather, Panoramic Sunroof, Rear Parking Camera, Keyless Entry, Electric Folding Mirrors, Not forgetting: 5 Year VW Extended Warranty and 3Yr Service Plan!] + Retrofit Cruise Control and door protection mouldings to save car park rash!Member of the OFC
Now have a Yeti Outdoor Elegance DSG

#10 OFFLINE   Churchill

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Posted 11 June 2013 - 08:54 PM

Northampton VW excellent. Salesman  (Jody Costello) very knowledgeable  and certainly not pushy.  I was very happy with their price, despite giving them written quotes from a couple of on line specialists. Kept me updated with progress and really looked after me. 

Highly recommended.



#11 OFFLINE   madscientist

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Posted 14 June 2013 - 12:36 PM

I can trump all your stories of amazing service.  VW Pentraeth at Abergele are the dealership to beat.

 

Yesterday went to collect our new Tig R-Line.   It was wet and windy - but the new car was inside the dealership so we could view and explore in total comfort and without getting wet.  With me was SWMBO and daughter and brand new Granddaughter (well, 4 weeks old). After very patiently explaining all the features of the car (which are many due to all the options we had chosen) we went for a quick drive to see Lane Assist in action and get hang of auto-hold and parking brake. 

 

Very happy, we set off home.  We needed to grab a bite to eat so called in at Little Chef on A55 for an Olympic Breakfast.  Granddaughter had been asleep in car but woke up for a snack as well, after which she proceeded to create a very dirty nappy.  But, at that moment, in came the General Manager of VW Pentraeth, asking "is everything well with the new car? And, if you hand me the baby I will change her nappy."  Which he did while we finished our lunch.

 

What fantastic service!  Unbeatable I wager.

 

Ah - you figured it out. The GM of VW Pentraeth is the baby's father. True, but we did get fantastic service from a fantastic VW dealership.


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#12 OFFLINE   mickjane2

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Posted 14 June 2013 - 04:43 PM

And you had an Olympic breakfast! lol, I haven't had one of those for ages. From what i remember they where a real feast.

 

Mick


N.W.  Kent  England

 

2010 Black 2.0 TDI DSG, 4Motion, Match with Full cornsilk leather, Winter pack, Storage pack, 230v inverter, RNS 510 Sat/Nav, RVC, 9W7 B/T unit, Cruse Control, Dual Climate Control, MFSW, Running boards, Modified mud flaps (all round,) Slash cut chrome exhaust tips, Chrome reverse light surrounds, Chrome front fog light surround, Chrome tailgate trim, Polished stainless steel sill covers, Chrome light switch bezel, Four door laser projector puddle lights, Chrome seat switches, Brushed stainless steel side flashes, Power folding mirrors  With chrome covers and puddle lights.

 

 

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#13 OFFLINE   madscientist

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Posted 14 June 2013 - 04:50 PM

Our children would not believe we were going on holiday unless we stopped at a Little Chef - and that "tradition" extends to this day even though half of our children are themselves parents!  I do confess that not only did I have an Olympic Breakfast I also added black pudding!  So, a new Tiguan AND an Olympic Breakfast plus a long cuddle from granddaughter all on the same day.

 

Life cannot get much better than that! :twoup:


Phil

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2017 Pennine Pathfinder.


#14 OFFLINE   Old Dog

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Posted 14 June 2013 - 08:55 PM

Our children would not believe we were going on holiday unless we stopped at a Little Chef - and that "tradition" extends to this day even though half of our children are themselves parents!  I do confess that not only did I have an Olympic Breakfast I also added black pudding!  So, a new Tiguan AND an Olympic Breakfast plus a long cuddle from granddaughter all on the same day.

 

Life cannot get much better than that! :twoup:

For we NA's, what is an Olympic breakfast made up of???


Current: 2015 Trendline 4MOTION dressed in Pure White with Convenience Package. Pics here >>> http://www.mytiguan....-in-pure-white/ .
Previous: 2011 Tiguan Comfortline/SE 2.0T 4MOTION in White Gold with Sport Package.
The Tiggy Map of the World: http://www.zeemaps.c...&y=-1.4061&z=15
How to add yourself to the Tiggy Map: http://www.mytiguan....></span></span>
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"I never make the same mistake twice. I make it like five or six times, you know, just to be sure."

 

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#15 OFFLINE   madscientist

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Posted 14 June 2013 - 09:38 PM

For we NA's, what is an Olympic breakfast made up of???

It's what we might call a good fry-up.  Two fried eggs (english style), sausage, bacon, tomatoe, mushrooms, sauté potatoes, fried bread, baked beans and, in my case, black pudding. Plus toast. A veritable feast.


Phil

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#16 OFFLINE   Old Dog

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Posted 14 June 2013 - 11:17 PM

It's what we might call a good fry-up.  Two fried eggs (english style), sausage, bacon, tomatoe, mushrooms, sauté potatoes, fried bread, baked beans and, in my case, black pudding. Plus toast. A veritable feast.

Mmmm...sounds good to me.

 

Thanks


Current: 2015 Trendline 4MOTION dressed in Pure White with Convenience Package. Pics here >>> http://www.mytiguan....-in-pure-white/ .
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"I never make the same mistake twice. I make it like five or six times, you know, just to be sure."

 

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#17 OFFLINE   mickjane2

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Posted 15 June 2013 - 01:48 PM

Stop it! I have started dribbling just a the thought of one lol.

 

Mick


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2010 Black 2.0 TDI DSG, 4Motion, Match with Full cornsilk leather, Winter pack, Storage pack, 230v inverter, RNS 510 Sat/Nav, RVC, 9W7 B/T unit, Cruse Control, Dual Climate Control, MFSW, Running boards, Modified mud flaps (all round,) Slash cut chrome exhaust tips, Chrome reverse light surrounds, Chrome front fog light surround, Chrome tailgate trim, Polished stainless steel sill covers, Chrome light switch bezel, Four door laser projector puddle lights, Chrome seat switches, Brushed stainless steel side flashes, Power folding mirrors  With chrome covers and puddle lights.

 

 

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#18 OFFLINE   Warrior

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Posted 15 June 2013 - 03:16 PM

Stop it! I have started dribbling just a the thought of one lol.

 

Mick

No Mick, that's what happens in the OFC.   :D


Steve 
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#19 OFFLINE   mickjane2

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Posted 15 June 2013 - 03:23 PM

Oh yes I forgot that lol.

 

Mick


N.W.  Kent  England

 

2010 Black 2.0 TDI DSG, 4Motion, Match with Full cornsilk leather, Winter pack, Storage pack, 230v inverter, RNS 510 Sat/Nav, RVC, 9W7 B/T unit, Cruse Control, Dual Climate Control, MFSW, Running boards, Modified mud flaps (all round,) Slash cut chrome exhaust tips, Chrome reverse light surrounds, Chrome front fog light surround, Chrome tailgate trim, Polished stainless steel sill covers, Chrome light switch bezel, Four door laser projector puddle lights, Chrome seat switches, Brushed stainless steel side flashes, Power folding mirrors  With chrome covers and puddle lights.

 

 

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#20 OFFLINE   Tablespider

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Posted 20 June 2013 - 05:41 PM

It's what we might call a good fry-up.  Two fried eggs (english style), sausage, bacon, tomatoe, mushrooms, sauté potatoes, fried bread, baked beans and, in my case, black pudding. Plus toast. A veritable feast.

Is that the one with the long sausage with cuts in so that it goes around the plate?


Coming to the end of a good three years with this car - However as an "SE" model, it isn't overburdened with SE...

 

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